Frequently Asked Questions
Our posters are designed for high resolution printing, ranging in 240 to 300 dots per inch. This is to ensure a crisp and bright image that captures the detail and light of the scene. When the posters are printed and hanging on your wall, we want every detail to be enjoyed.
It takes 1-2 business days for the order to be processed, printed & framed. Our free standard shipping ranges from 2-7 days. So, we estimate orders should arrive between 3-8 business days with standard shipping.
Expedited shipping can be selected for 1-2 shipping days for $20 and we estimate 3-5 business days altogether. Let us know if you want to sign for the package, we can arrange that too.
If you have any unique requirements, just let us know by dropping us a note here. We respond quickly.
Because these are custom designed images, we do not accept returns. However, if you are for any reason unhappy with the image or framing you received, we will do what it takes to make you happy, whether that means reprinting or reframing the art. Please go to our Returns page to learn more.
Our custom art can be ordered to be printed onto fine art canvas. A giclee printing process sprays archival ink onto the canvas and it is stretched around a sturdy stretcher frame. You’ll receive it ready to hang on the wall.
There are also three framed options for each poster: flat black metal, flat white metal and a maple wood box frame. In this case the art is printed on archival paper that is designed to last 100 years.
Our gallery wrapped canvas is 16″ × 24″ × 1.5 inches. The three framed options are flat black metal, flat white metal and a maple wood box frame. (You can see images of the frames on the product pages.) The dimensions of the metal frames are 16.25 × 24.25 × .8 while the maple wood box is 2 inches deep, with the full dimensions of 16.25 × 24.25 × 2 inches. The frames come complete with non-glare glass
The posters and their frames are wrapped in protective plastic, styrofoam frames and then boxed in firm cardboard. We have a 99.99% success rate when it comes to undamaged deliveries.
Express mail orders can be tracked. You will be emailed tracking information once your order has been placed and processed, and is on the way.
We accept Visa, Mastercard, American Express, Apple Pay & Google Pay. We can also accept payment over the phone if you prefer. Just give us a call at (480)269-2801.
Occasionally we get requests for one of a kind designs or large prints. We love to take these projects and are happy to discuss your vision. Just drop us a note at [email protected]
